Frequently Asked Questions

To request bereavement leave, follow these steps:

1. Log in to Workday.
2. Select Manage Absence.
3. Enter the number of days requested, based on your eligibility under the Administrative and Staff Employee Leaves policy.
4. Under Type of Absence, select Time Off > Bereavement/Funeral Leave.
5. In the Comments section, specify your relationship to the deceased.
6. Submit the request for approval.

All workplace injuries and incidents should be reported, even if the injury initially appears to be minor. If you are injured at work, please complete these steps as soon as possible:

1. Notify your manager.
2. Complete the Employee's Report of Accident form.
3. Obtain the required signatures, including those of your manager and the Safety & Risk Manager.
4. Submit the completed form to Human Resources for processing.

Human Resources issues ID cards for the following types of individuals:

• Full-time employees
• Part-time employees
• Retirees
• Senior missionaries
• Full-time employee dependents

To request an ID card, email hrs@byuh.edu with your ID type (full-time/part-time employee, retiree, senior missionary, dependent), request type (new, renewal, replacement), required personal information, and a photo. If you do not need a new photo, indicate "Keep Photo the Same" in your request.

Human Resources will email you when your ID card is ready for pickup at the HR office. If you need a new photo taken, you must visit the HR office before your ID card can be created. For more information, visit our ID Card webpage.

Student and student dependent ID cards are issued by Campus Life. Please visit the Student ID Card webpage for more information.

Renewals are for individuals whose ID cards have expired or who need to update their information. To request a renewal, email hrs@byuh.edu with your ID type, request type (renewal), required personal information, and a photo. If you do not need a new photo, indicate "Keep Photo the Same" in your request.

You may also bring your existing ID card to the HR office in LSB 136. You must turn in your existing ID card to Human Resources before receiving your new card. Human Resources will email you when your new ID card is ready for pickup. For more information, visit our ID Card webpage.

If you lose your ID card, email hrs@byuh.edu with your ID type, request type (replacement), required personal information, and a photo. If you do not need a new photo, indicate "Keep Photo the Same" in your request.

Before your replacement ID card can be reprinted at the HR Office, you must pay the $5 replacement fee at the Cashier's Office. Human Resources will email you when your replacement ID card is ready for pickup. For more information, visit our ID Card webpage.

The benefits and privileges available with your ID card depend on your ID type, such as full-time/part-time employee, retiree, senior missionary, or dependent.

Depending on your ID type, your ID card may provide access to campus facilities and university services, discounts at the BYUH Store, employee rates for university events, and partner discounts at the Polynesian Cultural Center (PCC).

For a complete list of benefits and eligibility by ID type, visit our ID Cards webpage.

Full-time employees, their spouses, and eligible dependent children may receive tuition benefits beginning with the first enrollment period following the employee's hire date.

Dependent children become eligible after completing the 11th grade.

For complete eligibility requirements and additional information, review the Tuition Benefit Policy.

To apply for tuition benefits, complete the Tuition Benefits Waiver webform. The request will be reviewed to verify eligibility before tuition is applied to the student's account.

BYU–Hawaii follows the tuition due dates and waiver deadlines established by BYU, BYU-Idaho, and BYU–Hawaii.

• BYU and BYU-Idaho: Tuition waiver requests are typically sent at the end of each week, beginning several weeks before the tuition due date.
• BYU–Hawaii: Tuition waivers are typically processed after the add/drop deadline. This allows HR to confirm the employee's or dependent's final number of enrolled credits and apply the correct tuition waiver amount.

Once the tuition waiver has been processed, a notification will be sent to the employee or sponsor confirming completion.

Managers should follow the Progressive Discipline policy when addressing employee performance or conduct concerns.

For student employees, managers must complete the Human Resources Incident Report and send a copy to Employee Relations for documentation.

Employees are encouraged to first seek an informal resolution by discussing the concern with their direct supervisor. Human Resources may provide information and assistance during the informal resolution process.

If the concern cannot be resolved informally, employees may file a formal grievance by reviewing the Employee Grievance policy and following the steps outlined in the policy.

To report a concern, misconduct, or policy violation, visit Report a Concern. Select the type of concern you would like to report and follow the instructions provided.

Employees may report concerns by using the Report a Concern button on the BYU–Hawaii website or by scheduling an appointment with one of the following:

• Title IX Coordinator: LJ Sikahema — Leland.Sikahema@byuh.edu
• Employee Relations Manager: Melissa Martinez — Melissa.Martinez@byuh.edu

Before terminating an employee for cause, review the Progressive Discipline policy and follow the procedures outlined in the policy.

After reviewing the policy, contact the Employee Relations Manager before proceeding with the termination. Employee Relations can provide guidance and help ensure that the appropriate procedures have been followed.

Policies and procedures are available on the HR website under Policies and Procedures. Select the appropriate policy category to locate the policy you need.

Student employees must complete the following steps before beginning work:

1. Accept the Job Offer
   Acknowledge and accept the job offer in Workday.
2. Complete a Clearance Form, if applicable
   If you are currently employed as a student and are changing jobs, complete a Student Employment Clearance Form and submit it to Student Employment.
3. Complete Workday Onboarding Tasks
   Complete all required onboarding tasks assigned to you in Workday.
4. Complete Employment Verification (Form I-9)
   Present original, unexpired documents verifying your identity and authorization to work in the United States. Photocopies are not accepted.
5. Provide Your Social Security Number
   Present your Social Security card to Student Employment. International students may begin working while their Social Security number application is in progress, subject to applicable requirements.
6. Complete Student Employee Orientation
   All new student employees must complete the mandatory online orientation in Workday before beginning work.
7. Complete the ISS E-Form, if applicable
   International students must receive authorization from International Student Services (ISS) before beginning work. You will receive an E-Form to complete. Once authorized, ISS will send an authorization email, typically within one to two days. Present the authorization to Student Employment before receiving your Yellow Card.
8. Receive Your Yellow Card
   Once all employment requirements have been completed, Student Employment will issue a Yellow Card. You may begin working only after presenting your Yellow Card to your manager.

If you are having difficulty finding a student job, contact Student Employment for information about the managers associated with jobs for which you have applied. Students are encouraged to:

• Introduce themselves to hiring managers and express their interest in the position.
• Check the Student Job Board in Workday daily.
• Keep five active job applications at a time.
• Keep your resume current and tailor it to the job description for each position.
• Visit Career Services for assistance with resume development and mock interviews.

Student employees must follow the university's established work-hour limits, which vary depending on whether the semester is in session or the university is on a scheduled break.

During the semester:

• Student employees may work a maximum of 19 hours per week.
• The 19-hour limit applies to the first and last weeks of the semester, even when the semester begins or ends in the middle of a work week.

During scheduled breaks:

• Winter Break: Student employees may work up to 40 hours per week for three weeks. If the break lasts four weeks, the 40/40/40/19 schedule applies.
• Spring Break: Student employees may work up to 40 hours for the one-week break.
• Summer Break: Student employees must follow the 40/40/40/19 schedule.

Under Hawaiʻi's Prepaid Health Care Act, an employee generally becomes eligible for employer-provided medical coverage after working at least 20 hours per week for four consecutive weeks and meeting the applicable minimum monthly earnings requirement.

Yes. The department is responsible for the employer's cost of medical coverage when a student employee becomes eligible for HPH after meeting the applicable eligibility requirements, including working at least 20 hours per week for four consecutive weeks.

A student employee's ability to waive Hawaiʻi Prepaid Health Care (HPH) coverage depends on applicable state law and the university's benefits procedures. Enrollment in another health insurance plan, including the university's student health insurance plan, does not automatically qualify a student employee for an exemption.

Students should contact Human Resources for guidance on eligibility, available exemptions, and any required documentation before waiving coverage.

All training courses are available through Workday Learning. If you are new to Workday Learning, follow these steps to find and start a course:

1. Log in to Workday.
2. From the left sidebar, find the Learning Management category.
3. Click Learning.
4. Select Discover and go to Browse Learning.
5. Search for the name of the training course.
6. Select the course you'd like to complete.
7. Select Start Course to begin the training.
8. Follow the instructions provided to complete the course.

You can check the status of a training course in Workday Learning. Required training that you still need to complete will appear under My Learning. To view completed training or training that is not required, review your Learning Transcript.

To check required training:

1. Log in to Workday.
2. From the left sidebar, find the Learning Management category.
3. Click Learning.
4. Select My Learning.
5. Under Required for You, review the required training you still need to complete. If Required for You is empty, you have completed all required training.

To view completed or non-required training:

1. From My Learning, go to View Learning Transcript.
2. Your Learning Transcript shows your training history, including previously completed training and training that is not required.

If you need to complete a required training course but cannot find it in Workday, first check both My Learning and your Learning Transcript.

1. Log in to Workday.
2. From the left sidebar, find the Learning Management category.
3. Click Learning.
4. Select My Learning.
5. Under Required for You, search for the course.
6. If you do not see the course under Required for You, go to View Learning Transcript to search for the course on your Learning Transcript.
7. If you find the course on your Learning Transcript, click the course to open it and complete the training.

If you cannot find the required training course under My Learning or on your Learning Transcript, contact workdayhelp@byuh.edu for assistance.

If you completed a training course but Workday still shows it as incomplete, first check your Learning Transcript to see whether your completion has been recorded.

1. Log in to Workday.
2. From the left sidebar, find the Learning Management category.
3. Click Learning.
4. Select My Learning.
5. Go to View Learning Transcript to search for the course on your Learning Transcript.

If your completion is not showing correctly, submit a support ticket to workdayhelp@byuh.edu. Please include:

• The name of the training course.
• The date you completed the training, if known.
• A brief description of the issue.
• Any other information that may help Workday Support identify the problem.